Needs us9
Title, ticket #, order, shop…/
ShopCategorySeverityOrder
OpenHigh8 min ago
#893 Request for Order Modification | Move the second button 1 cm lower
Brightwater Bespoke4519Request for Order Modification0
Pending SupportHigh21 min ago
#861 Measurement Issue | Sleeve length check before cutting
Atelier North4521Measurement Issue3
OpenMedium40 min ago
#892 Linen Plus collection not showing when I create an order
Harrow & ValeHaving trouble with...0
Pending SupportMedium1 h ago
#889 面料与订单不符，请核对 SS2104-02017
上海锦衣定制 · 静安店4489Wrong Items Delivered Upon Arrival4
OpenLow2 h ago
#890 Request garment shipment for 2 shirts
Kestrel Tailoring4509Request garment shipment (paid)0
Pending SupportLow3 h ago
#887 Updated pricing sheet for Q4
Maison LenoirUpdated Pricing Sheet2
OpenLow4 h ago
#885 Request for New Fabric Book(s) | Linen bunch for spring
Old Quay ClothiersRequest for New Fabric Book(s)0
Pending SupportMediumYesterday
#883 My order is experiencing a delay
Harrow & Vale4512My Order is Experiencing a Delay5
Re-OpenHighYesterday
#881 Order form freezes on the measurements step
The Cambridge Gentleman's Outfitters & Wedding Hire (Trumpington Road branch)Experiencing Specific Bug Consistently6
9 of 9updated ↓
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#861
Measurement Issue | Sleeve length check before cutting
Pending Support ResponseHigh[Admin] Orders › Measurement IssueOrder #4521
Original messageopened by W. LinRJ staff · on behalf of Atelier North17 Oct 16:10
Hello R., we are writing regarding order 4521-1. The jacket sleeve length is 63.5 cm, 1.5 cm shorter than the last order for this customer (recalled from 4398). Please confirm the value with the customer before we begin cutting. Best regards, RJ MTM Success Team
Products4521-1 | Jacket4521-2 | Trousers
sleeve-compare.jpgimage · 1.2 MB
2 earlier replies
RH
R. HainesAtelier North18 Oct 14:11
Yes, 88 is correct. Can we also add a monogram “SC” to the left cuff of the shirt?
cuff-ref.jpgimage · 840 KBStatus → Pending Support Response · automatic on the shop's reply · 14:11
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4521Manufacturing
Cloud printRaise issueOpen order
RetailerAtelier NorthCustomerS. Chen · San FranciscoFactoryFRR, FX · HF F3.5Paid10 Oct 09:15Last change17 Oct 17:31 → Manufacturing
2-Piece4521-1-2FRR
4521-1JAJacket · 228149
PRODUCTION IN-PROGRESS | 0.2due 22 Oct
PRODUCTION IN-PROGRESS | 0.2due 22 Oct
4521-2TRTrousers · 228149
PRODUCTION IN-PROGRESS | 0.2due 22 Oct
PRODUCTION IN-PROGRESS | 0.2due 22 Oct
Shirt4521-3FX
4521-3SHShirt · SS2104-02017
INCOMING COMPONENTS ARRIVALdue 20 Oct
INCOMING COMPONENTS ARRIVALdue 20 Oct
Latest note · 2 of 2
Customer flies out on 24 Oct; retailer asked for express shipping if QC passes before the 21st.1 open ticket · #861 Pending Support Response · this ticket
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