Needs us9
Title, ticket #, order, shop…/
ShopCategorySeverityOrder
OpenHigh8 min ago
#893 Request for Order Modification | Move the second button 1 cm lower
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Pending SupportHigh21 min ago
#861 Measurement Issue | Sleeve length check before cutting
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OpenMedium40 min ago
#892 Linen Plus collection not showing when I create an order
Harrow & ValeHaving trouble with...0
Pending SupportMedium1 h ago
#889 面料与订单不符，请核对 SS2104-02017
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OpenLow2 h ago
#890 Request garment shipment for 2 shirts
Kestrel Tailoring4509Request garment shipment (paid)0
Pending SupportLow3 h ago
#887 Updated pricing sheet for Q4
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OpenLow4 h ago
#885 Request for New Fabric Book(s) | Linen bunch for spring
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Pending SupportMediumYesterday
#883 My order is experiencing a delay
Harrow & Vale4512My Order is Experiencing a Delay5
Re-OpenHighYesterday
#881 Order form freezes on the measurements step
The Cambridge Gentleman's Outfitters & Wedding Hire (Trumpington Road branch)Experiencing Specific Bug Consistently6
9 of 9updated ↓
J K
#883
My order is experiencing a delay
Pending Support ResponseMediumOrders › My Order is Experiencing a DelayOrder #4512
Original messageopened by T. AchterHarrow & Vale16 Oct 17:00
Hi, order 4512 was due last week and still shows On Hold. The customer has a wedding on the 30th. Any news?
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TicketType Free
Status
Pending Support Response
SeverityMedium
CategoryOrders
Sub CategoryMy Order is Experiencing a Delay
Status, severity and category save togetherSave
Shopowner of the ticket
ShopHarrow & ValeAccount#318 · settles in EUROpened byT. Achter · retailer user
All tickets from this shopOrder4512
StatusOn HoldShopperT. Achterberg
4512-1Overshirt · OS
Open orderopens beside the thread
Wallet actionEUR 120.00
Who pays · Harrow & ValeDebit or credit…
Enter Details
“Delayed Order” has 2 blanks. They are filled into your reply; you can still edit it after.
T. Achter
e.g. 4
Hello {owner-name}, This is a message to notify you that the order in question is experiencing a delay of {number-of-days} days in total. Should the delay extend further, we will share further information here in this thread. Apologies about the delay and thank you for your patience. Best regards, RJ MTM Success Team
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